Version 1 · Effective June 1, 2026 · Last updated June 1, 2026
Effective date: June 1, 2026 · Last updated: June 1, 2026
These Terms of Service (the “Terms” or this “Agreement”) form a binding contract between you (“you,” “your,” or “User”) and Synafe LLC (“Company,” “we,” “us,” or “our”), governing your access to and use of My Activity Genie and any related applications, websites, APIs, and services (collectively, the “Service”). The Service is provided as a hosted, subscription-based software-as-a-service offering; we grant you a right to access and use the Service, not a copy of any software to install or own.
By clicking “I Agree,” creating an account, or accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not access or use the Service. If you are entering into this Agreement on behalf of an organization, you represent that you are authorized to bind that organization, and “you” includes that organization.
Electronic communications and signatures. By creating an account or clicking “I Agree,” you consent to transact electronically and agree that electronic records, agreements, notices, disclosures, and signatures satisfy any legal requirement that such communications be in writing or signed. You may withdraw this consent by closing your account, though doing so may prevent you from using the Service.
Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business or personal purposes. We reserve all rights not expressly granted. You may not resell, lease, or provide the Service to third parties except as expressly permitted.
The Service is not designed for and must not be used to collect, store, or process Protected Health Information (“PHI”) as defined under the U.S. Health Insurance Portability and Accountability Act (“HIPAA”) and its regulations. We are not a “Business Associate” or “Covered Entity,” we do not enter into Business Associate Agreements, and the Service is not a HIPAA-compliant environment.
“Your Content” means the calendars, events, documents, newsletters, images, text, directories, and other materials you create, upload, or submit through the Service. As between you and us, you retain all ownership rights in Your Content.
You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (e.g., to format, render, or generate PDFs), display, and transmit Your Content solely as necessary to operate, provide, secure, and improve the Service and as you direct (for example, to render documents or share content you choose to share). This license ends when Your Content is deleted, except for residual copies in backups for a commercially reasonable period and as required by law.
You represent and warrant that you own or have all rights necessary to submit Your Content and to grant the licenses above, and that Your Content does not infringe or violate any third-party rights or any law.
The Service may let you publish or share content (such as activity templates or professional/vendor listings) to community libraries or public directories visible to other users (“Public Contributions”). If you choose to make a Public Contribution, you grant us and other users a non-exclusive, royalty-free, worldwide license to access, use, copy, adapt, and display that contribution within the Service. You are responsible for ensuring your Public Contributions are generic, non-confidential, contain no PHI or third-party personal data you lack rights to share, and do not infringe any rights. Community content is provided by users “as is”; we do not endorse or guarantee it, and we may rank, hide, moderate, or remove it (including through automated or community-driven processes).
The Service includes AI-assisted features that generate text, images, suggestions, or other output. To provide these features, your prompts and relevant content are sent to third-party AI providers for processing (see the Privacy Policy). AI output may be inaccurate, incomplete, outdated, or inappropriate, and is generated automatically without human review. You are responsible for reviewing and verifying all AI output before relying on or publishing it. AI output is not professional advice, and you must not rely on it for medical, legal, financial, safety, or other professional decisions. Do not submit PHI or restricted data to AI features.
You agree not to, and not to permit anyone to:
Competitive use. You may not access or use the Service, and may not permit any third party to do so, (a) if you are, or are acting on behalf of, a competitor of the Company or a developer of a product or service that competes with the Service; (b) to monitor the Service’s availability, performance, or functionality, or for any benchmarking or competitive analysis; or (c) to copy, replicate, or develop a competing product or service, or to assist anyone else in doing so. You may not publish or disclose any benchmark or evaluation of the Service without our prior written consent. We may refuse, suspend, or terminate access we reasonably believe violates this provision.
Your communications. If you use the Service to send newsletters, invitations, or other messages, you are solely responsible for those communications and for complying with all laws that apply to them, including the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA) — for example, obtaining any required consent, accurately identifying the sender, honoring opt-out and unsubscribe requests, and not sending unlawful or unsolicited messages. You represent that you have the necessary rights and consents to contact your recipients.
The Service, including its software, design, branding (including “Synafe”, “My Activity Genie”, and “Synafe Studio”), and all related intellectual property, is and remains the exclusive property of the Company and its licensors. Except for the limited license in Section 3, no rights are granted to you. You may not use our trademarks without prior written permission.
If you provide suggestions, ideas, or feedback, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use and incorporate it without restriction or obligation to you.
The Service integrates with third-party services (for example, identity providers, calendar providers, AI, storage, email, and payments). Your use of those services is governed by their terms and privacy policies. We are not responsible for third-party services, and your connection of such services is at your own risk.
Our collection and use of personal information is described in our Privacy Policy. Where you input personal data about third parties (such as staff, residents, or vendors), you act as the controller of that data and we process it on your behalf and on your instructions through your use of the Service. Business customers who require one may request our Data Processing Addendum, available at /legal/dpa, which supplements this Agreement where applicable.
You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if you breach this Agreement (including Sections 2, 4, and 9), if required by law, or to protect the Service or other users. Upon termination, your license ends and we may delete Your Content subject to our retention practices and applicable law. Sections that by their nature should survive (including Sections 4, 5, 10, 11, 15–19) survive termination.
THE SERVICE AND ALL CONTENT AND OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT OUTPUT WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THIS AGREEMENT. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100. THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Assumption of risk; data loss and business interruption. You use the Service at your own risk. To the maximum extent permitted by law, the Company will not be liable for, and you release and agree to hold the Company harmless from, any loss of or damage to data, loss of profits, revenue, business, goodwill, or anticipated savings, or any business interruption, arising out of or relating to your access to, use of, or inability to use the Service, any errors or output of the Service (including AI-generated output), or any unauthorized access to or alteration of your data, even if the Company has been advised of the possibility of such loss. You are solely responsible for independently maintaining backups of any data you consider important and for evaluating the Service’s suitability for your purposes.
You will defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to (a) Your Content or Public Contributions; (b) your violation of this Agreement, including Section 4 (PHI/restricted data) and Section 9; (c) your violation of any law or third-party right; or (d) personal data you input about third parties without the required rights or consent.
We may modify the Service at any time. We may also update this Agreement; if we make material changes, we will provide notice (for example, by re-prompting you to accept at next sign-in or by other reasonable means). Changes are effective when posted or on the stated effective date. Your continued use after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service.
Governing law. This Agreement and any Dispute (defined below) are governed by the laws of the State of Idaho, without regard to its conflict-of-laws rules, and, as to the arbitration provisions below, by the Federal Arbitration Act (“FAA”).
Binding individual arbitration. Except for the exceptions below, you and the Company agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the Service (a “Dispute”) will be resolved exclusively by final and binding individual arbitration, and not in court. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or its Commercial Arbitration Rules, as applicable) then in effect, as modified by this Agreement. The arbitration will be seated in Kootenai County, Idaho; at your election it may be conducted by telephone or videoconference or in the county of your residence. The arbitrator has exclusive authority to resolve any Dispute, including the arbitrability of any claim, except that a court of competent jurisdiction decides the enforceability of the Class Action Waiver below. Judgment on the award may be entered in any court having jurisdiction.
Class Action Waiver. To the fullest extent permitted by law, you and the Company agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, private-attorney-general, or representative proceeding. The arbitrator may not consolidate or join the claims of more than one person and may not preside over any form of class or representative proceeding. You and the Company waive any right to a jury trial. If this Class Action Waiver is found unenforceable as to a particular claim or remedy, then only that claim or remedy will be severed and decided by a court as set out below, while all remaining claims proceed in arbitration.
Exceptions. Either party may (a) bring an individual claim in a small-claims court located in Kootenai County, Idaho, for matters within its jurisdiction, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information. For any Dispute not subject to arbitration, you and the Company consent to the exclusive jurisdiction and venue of the state courts located in Kootenai County, Idaho, and the United States District Court for the District of Idaho.
30-day opt-out. You may opt out of this arbitration agreement and the Class Action Waiver within 30 days after you first accept this Agreement by sending written notice, including your name and account email, through our contact form at /legal/contact. If you opt out, the Governing-law and court-jurisdiction terms above still apply, but the arbitration and Class Action Waiver provisions will not apply to you.
If you believe content on the Service infringes your copyright, send a notice with the information required by the U.S. Digital Millennium Copyright Act (DMCA) through our contact form at /legal/contact. We may remove infringing content and terminate repeat infringers.
This Agreement, together with the Privacy Policy and any order or plan terms, is the entire agreement between you and us regarding the Service and supersedes prior agreements. If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign this Agreement without our consent; we may assign it in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures due to causes beyond its reasonable control (force majeure). You agree to comply with applicable export and sanctions laws. Nothing in this Agreement excludes, limits, or waives any right or remedy that cannot be excluded, limited, or waived under applicable law, and each limitation in this Agreement applies only to the extent permitted by law.
Questions about this Agreement? Please reach Synafe LLC through our contact form at /legal/contact.